Privacy Policy

Last updated: September 2025

1. Introduction

PrimeWell ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms
  • Subscribe to our newsletter
  • Make product inquiries
  • Communicate with us via email or phone

This information may include: name, email address, phone number, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you information about our products and services
  • Improve our website and user experience
  • Comply with legal obligations
  • Prevent fraudulent activities
  • Analyze website usage and trends

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party companies that help us operate our website and provide services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Objection to processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

PrimeWell

Legionárska 9, 911 01 Trenčín, Slovakia

Phone: +421 32 548 79 236

Email: [email protected]